Banquet Houseman – The Mayne Events Center

Bellflower, CA
Full Time
Mid Level

Position Summary

The Banquet Houseman prepares the Bellflower facility for events and keeps banquet rooms, restrooms, storage areas, and service spaces clean, organized, and ready for use. Working under the Venue Manager, this position handles room setup and breakdown, protects event equipment, and assists the event team throughout service. Success requires dependable attendance, attention to detail, safe work habits, and the ability to keep pace with changing event needs.

Event Setup and Breakdown

 Review banquet event orders (BEOs), floor plans, guest counts, and setup deadlines with the Venue Manager; clarify missing or conflicting instructions before beginning work.

 Set up tables, chairs, linens, service stations, staging, and approved decorations according to the event plan. Check placement, cleanliness, stability, and clear access routes before guests arrive.

 Complete assigned setups on time and communicate progress, shortages, or delays promptly. Make approved room changes and refresh spaces between event activities.

 Break down and reset rooms after events. Safely transport, clean, and return equipment to designated storage locations.

Facility Cleaning and Equipment Care

 Follow daily and event cleaning checklists. Sweep, mop, vacuum, remove trash, and clean banquet rooms, hallways, service areas, and storage spaces.

 Clean and restock restrooms before and after events, and check them during events as assigned. Respond promptly to spills and sanitation needs.

 Keep storage areas orderly and maintain clear aisles and exits. Separate clean items, soiled linens, and damaged equipment.

 Count and track linens, chairs, plates, glassware, flatware, and other event supplies as assigned. Report shortages, damage, and missing items to the Venue Manager.

 Inspect equipment before use and report maintenance concerns. Use cleaning chemicals, protective equipment, carts, and lifting techniques as trained.Event Support and Teamwork

 Assist servers, bartenders, kitchen staff, and other team members with event preparation and service tasks as directed.

 Replenish water, coffee, ice, napkins, and other supplies as assigned, following sanitation procedures and any required training.

 Respond courteously to guests and direct complaints, event changes, and requests beyond assigned authority to the Venue Manager or designated event lead.

 Communicate respectfully, accept direction, and help coworkers meet event deadlines. Maintain a professional appearance and protect client and company property.

 Complete assigned closing duties and report unfinished work before leaving. Perform other related facility and event support duties as assigned.

Qualifications

 Minimum two years of experience in banquet operations, event setup, or a comparable hospitality role.

 Ability to follow written and verbal instructions, read event setup plans, and accurately count equipment and supplies.

 Ability to organize tasks, work independently after receiving direction, and adapt to schedule or setup changes.

 Courteous communication, a cooperative attitude, and consistent attention to cleanliness and presentation.

 Valid driver’s license and reliable transportation to scheduled work locations, including the Bellflower facility and corporate office when assigned.

 Ability to obtain and maintain any food handler certification required for assigned duties, with company coordination of required training.

Physical Requirements and Schedule

Work involves prolonged standing and walking, frequent bending and reaching, and pushing or pulling equipment carts. The position requires lifting and moving items weighing up to approximately 50 pounds, with assistance or equipment as appropriate. Essential duties may be performed with or without reasonable accommodation. The schedule varies based on business needs and event bookings; there are no fixed workdays or hours.

Availability is required for evenings, weekends, and holidays. Work takes place in an active event environment with frequent room changes, cleaning tasks, and time-sensitive deadlines.

Compensation and Benefits

Hourly pay is based on experience. Benefits include health insurance, paid vacation, and sick time, subject to eligibility and company plan terms. Training and opportunities for growth are available.

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